Terms of use

1. Who we are

[Company legal name, registered address and company number.] These terms apply to your use of Coldread.

2. Your account

You must give accurate details when you sign up and keep your login safe. You are responsible for everything sent from inboxes you connect to Coldread.

3. Acceptable use

Coldread is for sending relevant, one to one business emails. You must not use it to send spam or bulk unsolicited messages, to email lists you bought, rented or scraped elsewhere, or to send anything illegal, deceptive, hateful, or that infringes someone else's rights.

You must follow the email and privacy laws that apply to you and the people you contact, such as CAN-SPAM, GDPR, PECR and CASL. Some countries require consent before any cold email, even to businesses. You are responsible for excluding those countries in your targeting settings.

Every email must show accurate sender details and your physical address. Coldread adds a one click unsubscribe to every email and stops contacting anyone who opts out. You must not remove or work around it, or contact opted out people another way through Coldread.

You may only connect inboxes you own or are authorised to send from.

We may pause or close accounts that break these rules, receive many complaints, or put our sending partners at risk.

4. Plans, credits and payment

[Plan details, billing cycle, what a credit is, top ups, refunds and cancellation.]

5. Our service

Research and emails are produced automatically from public information and may contain mistakes. Review settings let you check emails before they are sent. [Warranty and liability wording.]

6. Changes and contact

[How we tell you about changes. Contact email.]